TERMS AND CONDITIONS FOR GORE VILLA HOUSES AT TRYALL AND SILVER SANDS..

Introduction
GORE VILLAS is a private company, owned by a Jamaican family and dedicated to providing its clients the very best holiday accommodation in a private home.

Making a Reservation
To book your accommodation, you will need to complete our Reservation Form and pay a deposit or the full amount if you are booking within thirty days of the start of your booking period. The person submitting the Reservation Form is called the Party Leader. He or she must have the authority to contract on behalf of all other persons utilizing the accommodation and other services booked. By submitting the Reservation Form, the Party Leader is stating that all persons utilizing our services have accepted these Terms and Conditions. The Party Leader will be responsible for the full cost of accommodation and other services contracted.

Confirmation
A Confirmation with all necessary details will be issued and sent to the Party Leader who is responsible for keeping other members of the party informed. Our responsibility is to provide the accommodation and other services that you have booked with us. Please check your Confirmation carefully to ensure that you have been confirmed for what you intended to book. We reserve the right at our absolute discretion to refuse your booking, in which case we will refund in full any money you have already paid us.

What Is And Is Not Included
Rates include current local taxes, staff salaries, laundry, cost of water and electricity, cleaning and household supplies. The accommodation is fully furnished and equipped with all necessary linen, bath and beach towels, dishes, utensils, soaps and tissue paper. Unless you choose otherwise, we will stock an initial supply of groceries on an account in your name at the local supermarket so that a meal or refreshments are available upon your arrival. Anything from the initial supply not opened or used may be returned for a full credit. This does not apply to your subsequent purchases made after you arrive. Rates do not include any insurance, flights, airport charges, car rental, transportation (except where one set of Airport Transfers to and from Montego Bay are included free with the accommodation), baggage handling, staff gratuities, telephone charges, food, beverages, liquor, personal items and expenses, dry cleaning, and baby-sitting.

Airport Transfers
Airport Transfers to and from Montego Bay are included in the Weekly Package Rates for the villas and cottages. We allow for two suitcases per passenger, and we are under no obligation to transfer windsurfers, surfboards, bicycles or other unconventional luggage. If you have such luggage, please inquire. This is a private transfer. There is no waiting around. Once you clear Customs, you are met by our Rep and/or driver and you are on your way. There are no stops at other villas, resorts or hotels on the way. You are responsible for ensuring that your children are securely fastened in child seats throughout the journey.

Booking Lesser Bedrooms Than the House Contains
Some homes permit guests to book a lesser number of bedrooms than the house contains. Those not booked are closed off. The rest of the unit is yours exclusively for the duration of your stay. No one else will share any part of the accommodation with you. The maximum number of persons allowed per bedroom is two. Additional persons may be allowed at an extra cost. Under no circumstances will more persons be allowed to occupy the accommodation than the number stated on the Confirmation. An infant (i.e. a child who is less than two years old) may share a bedroom at no extra charge.

Payments
A reservation may only be confirmed when the Reservation Form has been submitted and a 20% deposit has been received by Gore Villas. The balance is due no less than 30 days prior to the start of the booking period. If the booking is made less than 30 days prior to the start of the booking period, the entire amount is due immediately.

Travel Insurance
Gore Villas highly recommends you obtain travel insurance, including trip cancellation insurance. One of your party may become ill and unable to travel, and sometimes there are other events beyond your control.

Refunds
Your payments will only be refunded if (1) Gore Villas is unable to provide the services or accommodation (e.g. damage to the property) in which case you get a full refund; (2) Gore Villas is able to rebook the villa for the period you booked, in which case you get a refund less US$50 service charge. There is no refund under any circumstances for any unused portion of booked accommodation or services. Cancellation of your booking may result in the forfeiture of your payments.

Building Work and Nuisance
From time to time, building work and associated noise is unavoidable near to your accommodation. This is not under our control and we may not receive advance notice of this. Please let us know if you are having a problem with building work and associated noise or any other nuisance.

Maintenance of your Private Home
Like your own private home, things may go wrong at any time. We will do our best to ensure that any necessary maintenance work is carried out as quickly as possible to cause you minimum inconvenience. However, like your own home, it is not always possible to arrange for someone to immediately repair or replace broken or damaged equipment and other items.

Utilities like Electricity, Water, and Telephone
Like in many countries these utilities sometimes do malfunction and there may be interruptions in their supply. This is of course beyond our control and we do not provide any compensation for such occurrences. Our homes have reserve water tanks and emergency lighting. Should there be a disruption of these utilities, we ask for your patience and understanding.

Cable Television
Gore Villa homes are provided with this service. However these services are sometimes unreliable and no refunds or compensation of any kind can be made for the failure or bad reception of cable television systems.

Weekly Prices
Each vacation home is individually priced, reflecting the fact that they are both different and their owners have the final say in the setting of the price. The prices for the villas are displayed on the rates page of each home. All the homes are priced by the week (a stay of seven nights). You may of course stay for more than a week. A stay of a week or more in one home includes Free Airport Transfers between Montego Bay and Silver Sands, or Tryall, that is one pick-up and one drop-off for all members of your party travelling together. Note, if you stay more than a week in total, but you have spread your time over more than one home, the Airport Transfers are not included unless you spend at least a week in one of the homes. A stay of less than a week does not include Free Airport Transfers. We can arrange these for you at our usual rates.

Maximum Number of Persons Allowed
Note, that the prices are based on a maximum of two persons sharing a bedroom. For example, our four bedroom villa will accommodate up to eight persons. An infant, i.e. a child who is less than two years old at the time of the occupation of the home, may share an adult's bedroom at no extra charge. Extra persons, i.e. more than the maximum allowed under these guidelines, are NOT permitted to stay in the homes UNLESS prior permission is obtained in writing and reflected on your Printed Confirmation. There is usually a charge of US$25 per night for each additional person. If your party consists of more than the maximum number allowed for the rental in which you are interested, please inquire. Under no circumstances, will extra persons be permitted to stay in the homes without prior written permission.

Price Guarantee
Subject to the following, rate changes made after you have booked will not affect the price you pay, i.e. the price at which you booked is guaranteed. Prior to your making a reservation, the rates are subject to change without notice. Jamaican Government Taxes are included in the prices, however if any new Government Tax or Levy is imposed, we reserve the right to pass these costs on to you.

If You Want to Make Changes to Your Reservation
If after making your booking, you wish to make any changes, please give us as much notice as possible. You may substitute persons who may have dropped out without any penalty or charge. If you must change dates, we shall revise your booking provided the home you booked is available for the new dates. It is not always possible to switch from one home to another after your booking has been confirmed, as we reserve our private villa for your exclusive use. We will however do our best to be flexible to accommodate your changes. Since we do incur additional costs in revising your booking, there will be an administrative fee of US$15. If however, the change you make increases the value of your booking by more than US$15, we shall absorb this administrative fee and there will be no additional charge.

If We Need to Make Changes to Your Reservation
After confirming your booking, it may become necessary to make changes to your booking or to cancel it and we reserve the right to do so. We will tell you of any changes as soon as reasonably possible. Where we are unable to provide the accommodation (e.g. the home may have developed a serious maintenance problem), we shall offer you a full refund or alternative accommodation of a similar quality (if available). If we advise you of a change, you must let us know as soon as possible if you wish to accept the change or cancel the booking for a full refund.

Termination
You are responsible for the proper conduct of yourself and any members of your party during your stay. In cases of serious misconduct, Gore Villas reserves the right to terminate your booking or that of any member of your party. If we do so, we shall have no further responsibility or liability to you. If you or any member of your party deliberately or negligently cause any loss or damage to any accommodation, property or person, you agree to compensate Gore Villas for any loss suffered by us, including legal costs, arising from such damage.

Breakage and Damages
Save for fair wear and tear, you are responsible for the condition of the home and its contents. While we do not secure a deposit against damages, we reserve the right to charge you for damages and breakages that are out of keeping with the norm.

Check-in and Check-out
While we are flexible with check-in and check-out times, the official check-in time is 2:00 PM and the official check-out time is 10:00 AM. As long as your accommodation is available, you may check in as early as 9:00 AM or check out as late as 5:00 PM at no extra charge. If the accommodation is needed for another party, we will provide a courtesy room and bathroom in another home, if available, for your use at no extra charge. If you need to check in before 9:00 AM or check out after 5:00 PM and it is possible for us to allow you to occupy the accommodation, there will be an incidental charge of US$50; if you need to check out after 8:00 PM, you will be charged for an additional night.

Liability
GORE VILLAS is not responsible in any way whatsoever for any damage, loss, expense, injury, or death arising in connection with the provision of any service or the rental of any accommodation or equipment including water sports equipment, or arising in connection with any airline, vessel or ground carrier, or for the action or omission of any travel agency or tour operator, or their agents. GORE VILLAS is not responsible in any way whatsoever for any damage, loss, delay, harm or expense resulting from inclement weather,hurricanes, acts of terrorism, acts of God, labour unrest, monetary crisis, theft, quarantine restrictions, civil commotion, arrest or restraint by any government, the hazards of war, or any conditions outside of its control.

Complaints
If you have a complaint, you must tell our local Management immediately so we have the opportunity to deal with it forthwith. If you do not tell us about your complaint immediately, our ability to investigate it could be seriously hampered, so unless there is a valid reason why you didn't tell us about your complaint at the time, we will not deal with it.

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Acceptance of Terms & Conditions
By booking and using GORE VILLAS services and accommodations, each guest accepts the terms and conditions contained herein.